At Reliable Towing Experts Company, we are committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services, including our website and mobile application.

Information We Collect

When you use our services, we may collect personal information from you, including:

1. Contact Information: We may collect your name, email address, phone number, and other contact information when you create an account, request a quote, or contact us.
2. Payment Information: We may collect payment information such as credit card details when you make a payment.
3. Location Information: We may collect location information from your device or IP address to provide you with our services, such as providing towing services to your location.
4. Vehicle Information: We may collect information about your vehicle, such as make, model, and license plate number, to provide you with our services.
5. Usage Information: We may collect information about your use of our services, such as the date and time of your requests, the services requested, and the outcome of those requests.
6. Technical Information: We may collect technical information about your device and browser, such as IP address, operating system, and browser type.

We may also collect non-personal information, such as statistical or demographic data, for various purposes, including improving our services and marketing efforts.

How We Use Your Information

We use your personal information to provide our services, process payments, communicate with you, and improve our services. Specifically, we may use your personal information for the following purposes:

1. To Provide Services: We may use your information to provide towing services to your location or provide you with other services you have requested.
2. To Process Payments: We may use your payment information to process payments for our services.
3. To Communicate with You: We may use your contact information to communicate with you about our services or respond to your inquiries.
4. To Improve Our Services: We may use your information to analyze trends and usage of our services, identify areas for improvement, and develop new features.
5. To Market Our Services: We may use your information to send you marketing communications about our services, promotions, and events, if you have consented to receive such communications.

How We Share Your Information

We may share your personal information with third parties, including:

1. Service Providers: We may share your information with third-party service providers who help us provide our services, such as towing companies or payment processors.
2. Legal Purposes: We may disclose your information to comply with legal obligations or respond to legal requests, such as a court order or subpoena.
3. Business Transfers: We may transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Consent: We may share your information with third parties if you have provided your consent to do so.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, and misuse. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Despite our efforts to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Your Rights

You have certain rights with respect to your personal information, including:

1. Right to Access: You have the right to request access to the personal information we have collected about you.
2. Right to Correct: You have the right to request correction of any inaccurate or incomplete personal information we have collected about you.

1. Right to Delete: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
2. Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
3. Right to Restrict: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of your personal information.
4. Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at the email address provided below.

Cookies

We use cookies and similar technologies to collect information about your use of our website and services. Cookies are small text files that are placed on your device by a website or mobile application that you visit. We use cookies for various purposes, including improving our services, analyzing trends, and providing targeted advertising.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website and services.

Links to Other Websites

Our website and services may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Your continued use of our website and services after the effective date of the updated Privacy Policy constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@reliabletowingexperts.com.